Sub-processors
This page lists the current sub-processors Dimmi uses to deliver the service. It is fetched live from our API so it is always up to date.
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Core sub-processors
These providers are engaged for all clients and all production environments.
| Name | Purpose | Data classes | Location | Transfer mechanism |
|---|
Client-activated integrations
These providers process personal data only where a client configures the integration in its own environment. Until a client activates an integration, the provider is not a sub-processor for that client. The integrations active for your organisation are listed in your Client Portal. Additions to this catalogue are announced here with 30 days' notice, in the same way as core sub-processors.
| Name | Purpose | Data classes | Location | Transfer mechanism |
|---|---|---|---|---|
| Personio | Employee master data synchronisation (read access) | Employee identity and employment data | Germany (EU) | No third-country transfer; Personio DPA |
| Microsoft Entra ID | Single sign-on against the client's own tenant | Account identifiers, authentication metadata | Client's own tenant | Client-controlled tenant |
| SAP SuccessFactors | Employee master data synchronisation | Employee identity and employment data | Client's data centre, typically EU | Client-controlled tenant |
| Talentech | Employee master data synchronisation | Employee identity and employment data | EU | Client-controlled OAuth; no third-country transfer |
| HiBob | Employee master data synchronisation | Employee identity and employment data | EU or US, by client region | HiBob DPA; EU SCCs where the client's region is US |
| KMD WorkZone | Case and document synchronisation | Case documents and metadata | Denmark (EU); client tenant | Client-controlled tenant |
| SOP / Mobility-Online | Mobility applications from universities | Applicant identity and application data | Austria (EU) | No third-country transfer; EU SaaS |
Dimmi maintains this catalogue so that integrations can be enabled quickly when a client asks for one. Listing a provider here does not mean Dimmi processes your data through it.
Delivery partners
Dimmi delivers services outside Denmark, and certain services within Denmark, through vetted delivery partners engaged per case. A partner receives only the data necessary for the specific case it is engaged on. The partner engaged on each of your cases is named in your Client Portal against that case.
Every delivery partner is bound by Dimmi's Network Partner Agreement, whose data processing appendix mirrors our own DPA: processing on documented instructions only, confidentiality and need-to-know access, security measures equivalent to ours, no use of case data for the partner's own purposes, marketing or AI training, breach notification to Dimmi within 24 hours, erasure or return within 60 days of case completion, audit rights, and EU Standard Contractual Clauses where the partner sits in a third country without an adequacy decision.
Where professional rules require a partner — typically a law firm — to be engaged directly by you or by the individual concerned, that partner acts as an independent controller rather than as our sub-processor. We tell you when that is the case.
| Service area | Markets | Location | Transfer mechanism |
|---|---|---|---|
| Immigration and residence permits | Norway, Germany, France, Italy, Netherlands, Finland | EU/EEA | No third-country transfer |
| Immigration and residence permits | United Kingdom | United Kingdom | UK adequacy decision |
| Immigration and residence permits | United States | United States | EU SCCs (module 3) or GDPR Art. 49(1)(b) |
| Tax advice | Netherlands, further markets on request | EU/EEA | No third-country transfer |
| Home search and relocation | Norway, Netherlands, France, Luxembourg | EU/EEA | No third-country transfer |
| Home search and relocation | Singapore | Singapore | EU SCCs or GDPR Art. 49(1)(b) |
| International moving | Global | Denmark (EU), with local subcontractors in the destination country | GDPR Art. 49(1)(b) for the destination country |
We do not publish a public list of named delivery partners. The partner engaged on each of your cases is named in your Client Portal against that case, and we will provide the current list of partners covering your markets on request — write to info@dimmi.dk.